Frequently Asked Questions

Find answers to common questions about Flofy's floral dresses, maxi styles, shipping, sizing, and orders.

What does Flofy sell?

Flofy focuses on women's floral dresses and maxi dress styles. Refer to each product listing for details about the individual item.

Do you offer free shipping?

We offer free shipping on all U.S. orders, with no minimum purchase required.

How do I choose my size?

Check the sizing details available on the product page. If you need help before ordering, email support@flofy.shop with the product name and your sizing question.

How can I find out about delivery timing?

Contact support@flofy.shop with the product name and your delivery destination if you need delivery information before ordering. For an existing order, include your order number.

Which payment methods can I use?

Check checkout for the payment methods available for your order.

Who should I contact about changing or canceling an order?

Email support@flofy.shop as soon as possible with your order number and requested change so we can check what options are available.

How do I ask about a return?

For return questions, email support@flofy.shop with your order number and the item you are asking about.

How can I contact Flofy?

Email support@flofy.shop or call +1 530 992 8986. For order support, include your order number. Do not send full payment card details, passwords, or verification codes.